Because every building differs, commercial work is priced after a site survey rather than from a guide price. We plan the installation around your operation, including phased or out-of-hours working where the building must stay open. Funding for non-domestic buildings depends on the building, its size and the nation it is in, so we check what, if anything, applies at survey.
Businesses across the Highlands and Islands can arrange a site survey of premises in the Highlands and Islands before any equipment is specified. For blocks of flats in the Highlands and Islands, we assess whether individual units or a communal system suits the building and how it is managed. On busy the Highlands and Islands high streets, deliveries and crane lifts are scheduled around access restrictions and opening hours.
Who it suits
- Offices, shops and small commercial premises replacing gas or oil boilers
- Premises that also want cooling in some areas
- Blocks of flats and houses in multiple occupation needing shared or per-flat systems
- Buildings with roof or yard space for outdoor plant
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in the Highlands and Islands, apply and receive the written offer before the installation date is fixed.
There is no VAT on installing a heat pump anywhere in the UK, Scotland included, until 31 March 2027. Scottish permitted development rules and building standards apply, and the surveyor checks the unit position and any listed or conservation-area constraints.
Prices
Commercial systems are priced after a site survey and load calculation.
Towns we cover in the Highlands and Islands
We cover 12 towns in the Highlands and Islands for commercial heat pump installation. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Inverness | IV1 | Dingwall | 6 h 35 min |
| Fort William | PH33 | Oban | 6 h 45 min |
| Aviemore | PH22 | Inverness | 6 h 40 min |
| Dingwall | IV15 | Inverness | 6 h 34 min |
| Kirkwall | KW15 | – | 6 h 11 min |
| Lerwick | ZE1 | – | 5 h 49 min |
| Nairn | IV12 | Forres | 6 h 34 min |
| Portree | IV51 | – | 6 h 36 min |
| Stornoway | HS1 | – | 6 h 24 min |
| Thurso | KW14 | Wick | 6 h 17 min |
| Ullapool | IV26 | Dingwall | 6 h 29 min |
| Wick | KW1 | Thurso | 6 h 20 min |
Commercial heat pump installation questions
What is a cascaded heat pump system?
A cascaded system links two or more outdoor heat pump units to one controller, which runs as many units as demand needs. On mild days one unit might run; on cold days all of them. This keeps each unit working efficiently, spreads wear across the units and means heating can usually continue at reduced output if one unit needs repair or servicing.
Can commercial heat pumps provide cooling as well?
Some can. Air-to-water heat pumps are mainly used for heating and hot water, but certain units can also supply chilled water for fan coil units. Air-to-air systems heat and cool directly through indoor units and suit offices and shops where cooling is wanted. The survey identifies which areas need cooling and recommends a system to match.
Are there grants for commercial heat pumps?
It depends on the building, its size and use, who owns it and which nation it is in, and the rules differ from those for homes. We check at survey whether any scheme applies to your building in England, Wales, Scotland or Northern Ireland, and we do not include a grant in the quote unless eligibility has been confirmed.
Can heat pumps go on a flat roof?
Yes, flat roofs are a common position for commercial plant. The roof needs a structural check for the weight of the units and their frames, and the installation usually needs a lifting plan, anti-vibration mounts, drainage for defrost water and safe access for maintenance. Pipe and cable routes from the roof into the building are planned at survey.

