Our coverage in the Highlands and Islands runs from Inverness, Fort William, Aviemore and Dingwall and the villages around them. The approach is the same everywhere: survey, design, a written quote, then installation by installers working under our contract.
Towns we cover in the Highlands and Islands
Heat pump services in the Highlands and Islands
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in the Highlands and Islands, apply and receive the written offer before the installation date is fixed.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Scotland has its own permitted development rules for air source heat pumps and its own building standards, so we confirm what applies to your property at survey.
Guide prices in the Highlands and Islands
| Home | Typical size | Installed guide price |
|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £10,650–£14,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £11,750–£15,100 |
| 3 bedroom semi or small detached | 6–9 kW | £13,450–£17,350 |
| 4 bedroom detached | 8–12 kW | £15,700–£20,150 |
| 5+ bedroom or larger older house | 11–16 kW | £18,500–£25,200 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning. In Scotland, Home Energy Scotland grants of up to £7,500 and interest-free loans may reduce the cost.
Questions
How quickly will you reply to my enquiry?
We aim to reply promptly during working hours to every enquiry. For an installation, the first step is usually a short conversation about your home, followed by arranging the free home survey. For a repair, tell us the make and model, any error code and what the system is doing, so we can agree a fault-finding rate before we attend. You can reach us through the contact page.
Does an air source heat pump need servicing?
Yes, annual servicing is recommended for an air source heat pump and is often a condition of the manufacturer warranty. A service checks the outdoor unit and coil, filters, system pressure, expansion vessel, anti-freeze protection, controls and performance, and cleans what needs it. Servicing is a paid visit, with a guide price of £120–£250, including VAT. Refrigerant work on split systems must be done by an F-gas certified engineer. See heat pump servicing.
What if my home is listed or in a conservation area?
If your home is listed, you will usually need listed building consent before fitting a heat pump, because the work can affect the building's character. In a conservation area, some positions, especially those facing a road, may need planning permission, depending on the rules in your nation. We check what applies at survey and suggest positions that keep the outdoor unit and pipework discreet. Older and protected homes can still suit a carefully designed heat pump.
How long does a heat pump installation take?
A typical home installation takes 2–4 days on site, longer if radiators or pipework are being changed. The work usually runs in stages: the outdoor unit and pipe runs, then the cylinder and indoor connections, then filling, commissioning and showing you the controls. Your heating and hot water are off for part of the work, and we agree the plan with you beforehand. Timings are typical rather than fixed. See how it works.