- Area
- Norfolk
- Postcode district
- NR1
- Nation
- England
- Guide price
- Priced after survey
- Survey
- Free for installation enquiries
Heat loss survey for Norwich homes
The question for a Norwich home is rarely whether a heat pump can work, but what needs to change to make it work well: radiator sizes, pipework, controls and where the unit goes.
For Norwich homes with extensions or loft conversions, each part of the house is assessed on its own construction. Homeowners in Norwich thinking about insulation work can use the survey to see how it would change their heat pump size.
Every heat pump we quote starts with a room-by-room heat loss survey, free with installation enquiries and also available as a stand-alone report.
- Self-builders and architects who need emitter and system sizes early
- Anyone getting a heat pump quote, as the first step
- Homeowners planning insulation or building work who want to know the effect on heat demand
What's included
- Outdoor unit siting options and noise check
- Radiator schedule with any upgrades needed for each room
- Written results in your quote, or a stand-alone report if you order one
- Room-by-room heat loss calculation using the MCS method
- Recommended heat pump size and design flow temperature
Design outdoor temperatures for Norwich and the wider Norfolk come from local cold-weather data, not a national average.
Grants and rules for heat pumps in England
Homes in Norwich can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Heat loss survey prices in Norwich
These are guide prices for Norfolk, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Short winter days in Norwich and what they mean
On the shortest day Norwich gets about 7 hours 38 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
What happens after you enquire in Norwich?
- Send your postcode and a few details, or use the guide price tool.
- A surveyor visits your Norwich home, measures every room and checks where the outdoor unit can go.
- You receive a heat loss design and a fixed written quote, with any grant shown where it applies.
- Installers fit the unit, cylinder and any radiator changes, typically over 2–4 days on site.
- The system is commissioned, set up with weather compensation and handed over with the paperwork.
Heat loss surveys in Norwich: questions
What size heat pump does a Norwich home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Norwich home.
Where would the outdoor unit go on a Norwich house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Norwich home.
Do you cover Wymondham as well as Norwich?
Yes. We arrange surveys and installation in Wymondham, which is about 9 miles south-west of Norwich, and across Norfolk.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.
Is the heat loss survey free?
Yes, for installation enquiries the home survey and heat loss calculation are free, and the results form the basis of your written quote. If you only want the calculation and report, for example for building plans or comparing quotes, a stand-alone heat loss survey has a guide price of £150–£400, including VAT. We confirm which applies when you book.