- Area
- Northumberland
- Postcode district
- NE46
- Nation
- England
- Guide price
- Priced after survey
- Survey
- Free for installation enquiries
Heat loss survey in Hexham: what to expect
The question for a Hexham home is rarely whether a heat pump can work, but what needs to change to make it work well: radiator sizes, pipework, controls and where the unit goes.
The survey in Hexham includes a check of where the outdoor unit could sit and how its sound would reach neighbours. For Hexham homes with extensions or loft conversions, each part of the house is assessed on its own construction.
Every heat pump we quote starts with a room-by-room heat loss survey, free with installation enquiries and also available as a stand-alone report.
- Self-builders and architects who need emitter and system sizes early
- Anyone getting a heat pump quote, as the first step
- Homes with an existing heat pump that seems undersized or expensive to run
What's included
- Hot water cylinder sizing for your household
- Electrical supply and network operator notes
- Radiator schedule with any upgrades needed for each room
- Outdoor unit siting options and noise check
- Recommended heat pump size and design flow temperature
Homeowners in Hexham thinking about insulation work can use the survey to see how it would change their heat pump size.
Grants and rules for heat pumps in England
Homes in Hexham can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat loss survey costs around Hexham
Here are typical prices for heat loss surveys in Northumberland, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
How long is the heating season in Hexham?
Hexham sees roughly 7 hours 10 minutes of daylight in December and 17 hours 22 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
How installation works in Hexham
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Hexham; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Heat loss surveys in Hexham: questions
Do you cover Prudhoe as well as Hexham?
Yes. We arrange surveys and installation in Prudhoe, which is about 10 miles east of Hexham, and across Northumberland.
Where would the outdoor unit go on a Hexham house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Hexham home.
How soon can you survey a home in Hexham?
Survey dates depend on how busy installers are in Northumberland. We offer the next available dates when you enquire and confirm them in writing.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.
What is a design flow temperature?
The design flow temperature is the temperature of the water sent to your radiators or underfloor heating on the coldest design day. Heat pumps are more efficient at lower flow temperatures, typically around 35–50°C. Choosing it is a balance: a lower figure improves efficiency but can mean larger radiators in some rooms, so the design shows both.