- Area
- Northumberland
- Postcode district
- NE46
- Nation
- England
- Nearby
- Prudhoe, Ponteland, Consett
We cover Hexham and nearby Prudhoe, Ponteland and the rest of Northumberland. A heat pump is a whole-system change, so the survey looks at radiators, pipework, the hot water cylinder and the best spot for the outdoor unit.
Heat pump services in Hexham
All services in Hexham:
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Hexham quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat pump guide prices in Hexham
The ranges below are typical installed prices for homes in Northumberland, including VAT. A survey sets the exact figure, because two similar-looking houses in Hexham can need quite different radiators and pipework.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,400–£12,400 | £1,900–£4,900 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,400–£13,350 | £2,900–£5,850 |
| 3 bedroom semi or small detached | 6–9 kW | £11,900–£15,350 | £4,400–£7,850 |
| 4 bedroom detached | 8–12 kW | £13,850–£17,800 | £6,350–£10,300 |
| 5+ bedroom or larger older house | 11–16 kW | £16,350–£22,300 | £8,850–£14,800 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Short winter days in Hexham and what they mean
Hexham sees roughly 7 hours 10 minutes of daylight in December and 17 hours 22 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
Heat pumps in Hexham: questions
Where would the outdoor unit go on a Hexham house?
Usually at the side or rear, on a level base with space around it for airflow and servicing, away from bedroom windows where possible. The surveyor checks positions at your Hexham home.
How soon can you survey a home in Hexham?
Survey dates depend on how busy installers are in Northumberland. We offer the next available dates when you enquire and confirm them in writing.
Do I need new radiators for a heat pump in Hexham?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Hexham home gives a room-by-room list.
How long does a heat pump survey take in Hexham?
A home survey in Hexham usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.

