- Area
- Northumberland
- Postcode district
- NE46
- Nation
- England
- Guide price
- From £2,400 inc VAT
- Survey
- Free for installation enquiries
Before you book: air-to-air heat pumps in Hexham
A heat pump suits most Hexham homes, but the details decide how efficiently it runs. Our survey looks at insulation, radiators and hot water use room by room.
For terraced homes in Hexham, the outdoor unit can often sit in a rear yard with tidy pipe runs to each room. Installers in Hexham plan condensate drains and pipe covers so indoor and outdoor runs stay neat.
An air-to-air heat pump warms rooms directly with air, and can cool them in summer, but it does not heat your hot water.
- Households that already have, or will add, a separate source of hot water
- Flats and apartments with storage or panel heaters
- Rooms that get too hot in summer as well as cold in winter
What's included
- Refrigerant pipe runs to each indoor unit, made and charged by an F-gas certified engineer
- Condensate drains and neat external pipe covers
- Free survey covering rooms to heat, unit positions and hot water options
- Commissioning, MCS certificate and the air-to-air grant claim in England and Wales where eligible
- Outdoor unit and indoor units for each room
A survey in Hexham covers indoor unit positions, pipe routes and hot water for homes across Northumberland.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Hexham quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air-to-air heat pumps costs around Hexham
Guide prices for Hexham and the rest of Northumberland are shown below, installed and inc VAT. We publish ranges rather than a single figure because design details move the price, and the written quote after survey fixes it.
| System | Installed guide price |
|---|---|
| Air-to-air heat pump, 1–2 rooms | £2,400–£4,950 |
| Air-to-air heat pump, multi-room 3–4 bedroom home | £3,950–£7,900 |
Installed, inc VAT. Air-to-air systems heat (and can cool) rooms but do not provide hot water. In England and Wales the Boiler Upgrade Scheme gives £2,500 towards an air-to-air system in a home, deducted from your quote where eligible.
Winter daylight and heating in Hexham
Hexham sees roughly 7 hours 10 minutes of daylight in December and 17 hours 22 minutes in June. With a longer heating season than the south, the gains from low flow temperatures and good controls add up over the year.
What happens after you enquire in Hexham?
- Tell us about your home: postcode, property type and current heating.
- We book a survey in Hexham; the surveyor measures rooms, windows and radiators and looks at cylinder space.
- The design and quote arrive in writing, including radiator changes and the outdoor unit position.
- On installation days the old system is removed and the new one fitted and filled.
- We commission the heat pump, show you the controls and register the installation.
Air-to-air heat pumps in Hexham: questions
How soon can you survey a home in Hexham?
Survey dates depend on how busy installers are in Northumberland. We offer the next available dates when you enquire and confirm them in writing.
Do you cover Prudhoe as well as Hexham?
Yes. We arrange surveys and installation in Prudhoe, which is about 10 miles east of Hexham, and across Northumberland.
How long does a heat pump survey take in Hexham?
A home survey in Hexham usually takes one to two hours. The surveyor measures every heated room, checks windows, walls and radiators, and looks at where the outdoor unit and cylinder can go.
How much sound do the indoor units make?
Indoor units are designed to run quietly, with a fan you will hear most when heating or cooling at full output. Lower fan settings and night modes reduce sound in bedrooms. Siting matters for the outdoor unit too: it needs airflow and a position that passes the MCS noise assessment. Ask to see the sound levels of the proposed units at survey.
Can air-to-air heat pumps cool as well as heat?
Yes. Most air-to-air systems can reverse their cycle to cool and dehumidify rooms in summer, which makes them useful for loft rooms, south-facing extensions and home offices that overheat. Cooling uses electricity, so running costs rise if it is used heavily. You control heating and cooling for each room separately.