Every repair starts with a fault-finding visit, which is charged at a rate agreed before we attend. The guide price for a fault-finding visit is £90–£180 for the first hour, including VAT. The engineer reads the error history, tests the system and tells you what has failed, what the repair involves and what it will cost before any further work is done. If a part has to be ordered, you are told the likely wait and the price before you decide.
Across Mid Glamorgan and Mid Glamorgan, refrigerant repairs on split systems are carried out by an F-gas certified engineer. Repairs in Mid Glamorgan that need a part ordered are explained and priced before the engineer leaves. Outdoor units in exposed spots around Mid Glamorgan can ice more heavily, so siting is checked as part of any icing fault.
Who it suits
- Systems losing pressure or needing frequent topping up
- Rooms or hot water not getting warm enough
- Heat pumps showing an error code or fault light
- Heat pumps installed by another company that need a second opinion
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
Heat pump repairs prices in Mid Glamorgan
Guide prices for Mid Glamorgan, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£650 |
| Refrigerant leak repair and re-gas (split systems) | £350–£950 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in Mid Glamorgan
We cover 11 towns in Mid Glamorgan for heat pump repairs. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Bridgend | CF31 | Porthcawl | 7 h 49 min |
| Merthyr Tydfil | CF47 | Aberdare | 7 h 47 min |
| Pontypridd | CF37 | Llantrisant | 7 h 49 min |
| Aberdare | CF44 | Mountain Ash | 7 h 47 min |
| Caerphilly | CF83 | Pontypridd | 7 h 49 min |
| Maesteg | CF34 | Port Talbot | 7 h 48 min |
| Porthcawl | CF36 | Bridgend | 7 h 50 min |
| Bargoed | CF81 | Blackwood | 7 h 48 min |
| Llantrisant | CF72 | Pontypridd | 7 h 49 min |
| Mountain Ash | CF45 | Aberdare | 7 h 48 min |
| Tonypandy | CF40 | Pontypridd | 7 h 48 min |
Heat pump repairs questions
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Do refrigerant repairs need a specialist?
Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.