A heat pump service is an annual inspection and maintenance visit that checks the outdoor unit, the heating water circuit, the controls and the hot water cylinder are working safely and efficiently. Heat pumps have no burner or flue to inspect, but they rely on clean water flow, correct pressures and well-set controls, all of which can drift over a year.
Heat pumps in Mid Glamorgan that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Homes in Mid Glamorgan and across Mid Glamorgan can book servicing at a time of year that suits them, ideally before winter. Landlords in Mid Glamorgan can arrange servicing for several properties, with a dated record for each.
Who it suits
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
Heat pump servicing prices in Mid Glamorgan
These are guide prices including VAT. The rate for your visit in Mid Glamorgan is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Mid Glamorgan
We cover 11 towns in Mid Glamorgan for heat pump servicing. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Bridgend | CF31 | Porthcawl | 7 h 49 min |
| Merthyr Tydfil | CF47 | Aberdare | 7 h 47 min |
| Pontypridd | CF37 | Llantrisant | 7 h 49 min |
| Aberdare | CF44 | Mountain Ash | 7 h 47 min |
| Caerphilly | CF83 | Pontypridd | 7 h 49 min |
| Maesteg | CF34 | Port Talbot | 7 h 48 min |
| Porthcawl | CF36 | Bridgend | 7 h 50 min |
| Bargoed | CF81 | Blackwood | 7 h 48 min |
| Llantrisant | CF72 | Pontypridd | 7 h 49 min |
| Mountain Ash | CF45 | Aberdare | 7 h 48 min |
| Tonypandy | CF40 | Pontypridd | 7 h 48 min |
Heat pump servicing questions
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.