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Heat pump repairs
Perth and Kinross · PH2

Heat pump repairs in Perth

We arrange repairs and fault-finding for air source heat pumps in Perth and the PH2 district, including systems installed by other companies.

Area
Perth and Kinross
Postcode district
PH2
Nation
Scotland
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs for Perth homes

Whoever installed your heat pump, aftercare can be arranged in Perth. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.

For repeated faults in Perth, the engineer looks at the system design as well as the failed part. Heat pump owners in Perth can arrange a fault-finding visit at a rate agreed before an engineer attends.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Rooms or hot water not getting warm enough
  • Heat pumps showing an error code or fault light
  • Outdoor units that have become noisy, iced up or keep switching on and off

What's included

  • System refill, venting and recommissioning after the repair
  • Testing of sensors, pumps, valves, pressures and electrics
  • Supply and fitting of replacement parts
  • A clear explanation of the fault and a price for the repair before work goes ahead
  • Refrigerant repairs by an F-gas certified engineer where needed

Across Perth and Perth and Kinross, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

Grants and rules for heat pumps in Scotland

Scotland

In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Perth home, apply and receive the written offer before the installation date is fixed.

Heat pump repairs costs around Perth

These are guide prices including VAT. The rate for your visit in Perth is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Heat pump repairs costs around Perth
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£280
Expansion vessel or pressure relief valve£150–£350
Circulating pump replacement£250–£480
Fan motor replacement£300–£660
Refrigerant leak repair and re-gas (split systems)£350–£960
Main control board (PCB) replacement£450–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Designing for Perth's winters

6 h 51 minDaylight on the shortest day
17 h 43 minDaylight on the longest day
10°Noon sun height in December
56.40°NLatitude of Perth

Perth has about 6 hours 51 minutes of daylight at midwinter against 17 hours 43 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.

How a visit works in Perth

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Perth.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Perth: questions

Can you work on a heat pump in Perth that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Perth, whoever fitted them. Tell us the make and model when you get in touch.

What should I check before booking a visit in Perth?

Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

How much does a heat pump repair cost?

Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.

Do refrigerant repairs need a specialist?

Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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