Air source heat pumps, surveyed, designed and installed· Free home survey for installation enquiries
0800 088 6341
Heat pump repairs
Perth and Kinross · KY13

Heat pump repairs in Kinross

From low pressure to fan faults, we arrange heat pump repairs across Kinross and nearby Dunfermline, with any visit charge agreed in advance.

Area
Perth and Kinross
Postcode district
KY13
Nation
Scotland
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs for Kinross homes

Whoever installed your heat pump, aftercare can be arranged in Kinross. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.

Repairs in Kinross that need a part ordered are explained and priced before the engineer leaves. For repeated faults in Kinross, the engineer looks at the system design as well as the failed part.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Systems losing pressure or needing frequent topping up
  • Rooms or hot water not getting warm enough
  • Heat pumps showing an error code or fault light

What's included

  • System refill, venting and recommissioning after the repair
  • Fault-finding visit at a rate agreed before attending
  • Supply and fitting of replacement parts
  • Refrigerant repairs by an F-gas certified engineer where needed
  • Reading of error history and operating data

Across Kinross and Perth and Kinross, refrigerant repairs on split systems are carried out by an F-gas certified engineer.

Grants and rules for heat pumps in Scotland

Scotland

In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Kinross home, apply and receive the written offer before the installation date is fixed.

Heat pump repairs costs around Kinross

These are guide prices including VAT. The rate for your visit in Kinross is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Heat pump repairs costs around Kinross
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£280
Expansion vessel or pressure relief valve£150–£350
Circulating pump replacement£250–£480
Fan motor replacement£300–£660
Refrigerant leak repair and re-gas (split systems)£350–£960
Main control board (PCB) replacement£450–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

How long is the heating season in Kinross?

6 h 54 minDaylight on the shortest day
17 h 40 minDaylight on the longest day
10°Noon sun height in December
56.20°NLatitude of Kinross

Kinross has about 6 hours 54 minutes of daylight at midwinter against 17 hours 40 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.

What happens when you book in Kinross?

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Kinross.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Kinross: questions

Can you work on a heat pump in Kinross that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Kinross, whoever fitted them. Tell us the make and model when you get in touch.

Will the engineer need access indoors as well as outside?

Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.

Do you also cover Dunfermline?

Yes. We arrange heat pump servicing and repairs in Dunfermline, which is about 9 miles south of Kinross, and across Perth and Kinross.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

Do refrigerant repairs need a specialist?

Yes. Any work on a heat pump's refrigerant circuit, such as tracing a leak, replacing a component or re-gassing, must by law be done by an F-gas certified engineer where the refrigerant is fluorinated, such as R32; units using R290 (propane) need an engineer trained in flammable refrigerants. On split systems the refrigerant runs through pipes inside your home, so leaks there are more likely than on sealed monobloc units.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

CallGet a quote