Every repair starts with a fault-finding visit, which is charged at a rate agreed before we attend. The guide price for a fault-finding visit is £90–£180 for the first hour, including VAT. The engineer reads the error history, tests the system and tells you what has failed, what the repair involves and what it will cost before any further work is done. If a part has to be ordered, you are told the likely wait and the price before you decide.
Repairs in Perth and Kinross that need a part ordered are explained and priced before the engineer leaves. We repair heat pumps in Perth and Kinross whoever installed them, including older monobloc and split systems. Heat pump owners in Perth and Kinross can arrange a fault-finding visit at a rate agreed before an engineer attends.
Who it suits
- Rooms or hot water not getting warm enough
- Heat pumps installed by another company that need a second opinion
- Outdoor units that have become noisy, iced up or keep switching on and off
- Heat pumps showing an error code or fault light
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Perth and Kinross can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump repairs prices in Perth and Kinross
These are guide prices including VAT. The rate for your visit in Perth and Kinross is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£660 |
| Refrigerant leak repair and re-gas (split systems) | £350–£960 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Towns we cover in Perth and Kinross
We cover 7 towns in Perth and Kinross for heat pump repairs. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Perth | PH2 | Auchterarder | 6 h 51 min |
| Aberfeldy | PH15 | Pitlochry | 6 h 48 min |
| Auchterarder | PH3 | Crieff | 6 h 53 min |
| Blairgowrie | PH10 | Perth | 6 h 48 min |
| Crieff | PH7 | Auchterarder | 6 h 52 min |
| Kinross | KY13 | Dunfermline | 6 h 54 min |
| Pitlochry | PH16 | Aberfeldy | 6 h 47 min |
Heat pump repairs questions
Why does my heat pump keep switching on and off?
Frequent starting and stopping, called short cycling, is usually caused by an oversized heat pump, low water flow, too many zones closing at once or controls set with too narrow a range. It reduces efficiency and wears components. An engineer can check the settings, flow rates and design, and can often improve it with control changes before any parts are needed.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.
How much does a heat pump repair cost?
Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.