- Area
- Aberdeenshire and Moray
- Postcode district
- AB32
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Westhill
Whoever installed your heat pump, aftercare can be arranged in Westhill. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
If a heat pump in Westhill has not been serviced for a while, the first visit includes a full check of settings and pressures. We service heat pumps in Westhill whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
- Landlords who need dated service records for each property
What's included
- A dated service record for your warranty and property files
- Unvented cylinder safety checks and legionella cycle check
- Controls and error log check, with settings adjusted where needed
- Expansion vessel, pressure relief and water quality checks
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Landlords in Westhill can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Westhill home, apply and receive the written offer before the installation date is fixed.
Guide prices for heat pump servicing in Westhill
Guide prices for Aberdeenshire and Moray, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Westhill and what they mean
Westhill has about 6 hours 40 minutes of daylight at midwinter against 17 hours 56 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Westhill
- Book a service and tell us roughly how old the system is.
- An engineer visits your Westhill home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Westhill: questions
How often should a heat pump in Westhill be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Do you also cover Aberdeen?
Yes. We arrange heat pump servicing and repairs in Aberdeen, which is about 7 miles east of Westhill, and across Aberdeenshire and Moray.
How much does a visit cost in Westhill?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.

