- Area
- Cambridgeshire
- Postcode district
- CB6
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Ely
Whoever installed your heat pump, aftercare can be arranged in Ely. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Ely that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Landlords in Ely can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps a year or more past installation
What's included
- Glycol or antifreeze protection test where fitted
- A dated service record for your warranty and property files
- Magnetic filter and strainer clean, with system pressure topped up
- Expansion vessel, pressure relief and water quality checks
- Controls and error log check, with settings adjusted where needed
Service visits in Ely include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Ely quote.
Heat pump servicing costs around Ely
These are guide prices including VAT. The rate for your visit in Ely is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Ely's winters
Ely has about 7 hours 40 minutes of daylight at midwinter and 16 hours 49 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
What happens when you book in Ely?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Ely home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Ely: questions
Can you work on a heat pump in Ely that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Ely, whoever fitted them. Tell us the make and model when you get in touch.
How much does a visit cost in Ely?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
How often should a heat pump in Ely be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.