- Area
- Cambridgeshire
- Postcode district
- CB2
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Cambridge homes
Whoever installed your heat pump, aftercare can be arranged in Cambridge. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Cambridge that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. If a heat pump in Cambridge has not been serviced for a while, the first visit includes a full check of settings and pressures.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- Expansion vessel, pressure relief and water quality checks
- A dated service record for your warranty and property files
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Magnetic filter and strainer clean, with system pressure topped up
- Refrigerant circuit checks on split systems by an F-gas certified engineer
Service visits in Cambridge include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
Homes in Cambridge can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
What to budget for heat pump servicing in Cambridge
These are guide prices including VAT. The rate for your visit in Cambridge is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Cambridge?
Cambridge has about 7 hours 42 minutes of daylight at midwinter and 16 hours 46 minutes at midsummer. That swing matters if you pair a heat pump with solar panels: summer generation can cover much of the hot water, winter generation far less.
What happens when you book in Cambridge?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Cambridge home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Cambridge: questions
What should I check before booking a visit in Cambridge?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Can you work on a heat pump in Cambridge that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Cambridge, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Royston?
Yes. We arrange heat pump servicing and repairs in Royston, which is about 12 miles south-west of Cambridge, and across Cambridgeshire.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.