A heat pump service is an annual inspection and maintenance visit that checks the outdoor unit, the heating water circuit, the controls and the hot water cylinder are working safely and efficiently. Heat pumps have no burner or flue to inspect, but they rely on clean water flow, correct pressures and well-set controls, all of which can drift over a year.
We service heat pumps in County Antrim whoever installed them, including monobloc and split systems. Landlords in County Antrim can arrange servicing for several properties, with a dated record for each. Heat pumps in County Antrim that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Who it suits
- Landlords who need dated service records for each property
- Heat pumps a year or more past installation
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
Grants and rules for heat pumps in Northern Ireland
Northern Ireland does not have a dedicated heat pump grant for homeowners at present, and the Boiler Upgrade Scheme does not apply here. Heat pumps have sometimes been funded through the Northern Ireland Sustainable Energy Programme, so it is worth checking what is open when you enquire about a home in County Antrim.
Heat pump servicing prices in County Antrim
These are guide prices including VAT. The rate for your visit in County Antrim is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£240 |
| Fault-finding visit (first hour) | £90–£170 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in County Antrim
We cover 11 towns in County Antrim for heat pump servicing. Each links to local guide prices and the grant position for Northern Ireland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Belfast | BT1 | Newtownabbey | 7 h 15 min |
| Lisburn | BT27 | Belfast | 7 h 16 min |
| Newtownabbey | BT37 | Belfast | 7 h 14 min |
| Carrickfergus | BT38 | Newtownabbey | 7 h 13 min |
| Ballymena | BT42 | Antrim | 7 h 12 min |
| Antrim | BT41 | Ballyclare | 7 h 13 min |
| Larne | BT40 | Carrickfergus | 7 h 12 min |
| Ballycastle | BT54 | Ballymoney | 7 h 07 min |
| Ballyclare | BT39 | Antrim | 7 h 13 min |
| Ballymoney | BT53 | Coleraine | 7 h 09 min |
| Portrush | BT56 | Portstewart | 7 h 07 min |
Heat pump servicing questions
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.