Annual servicing is recommended for all heat pumps, and many manufacturers make it a condition of their warranty. A service record also helps if you sell the home or need to make a warranty claim. The service is a paid visit with a guide price of £120–£250, including VAT, and the price for your system is confirmed when you book.
Landlords in Fife can arrange servicing for several properties, with a dated record for each. Service visits in Fife include unvented cylinder safety checks alongside the heat pump itself. Heat pumps in Fife that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Who it suits
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Fife can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing prices in Fife
Guide prices for Fife, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Fife
We cover 9 towns in Fife for heat pump servicing. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Dunfermline | KY12 | Rosyth | 6 h 56 min |
| Kirkcaldy | KY2 | Burntisland | 6 h 55 min |
| Glenrothes | KY7 | Kirkcaldy | 6 h 54 min |
| Burntisland | KY3 | Kirkcaldy | 6 h 56 min |
| Cupar | KY15 | Leven | 6 h 52 min |
| Inverkeithing | KY11 | Rosyth | 6 h 56 min |
| Leven | KY8 | Glenrothes | 6 h 54 min |
| Rosyth | KY11 | Inverkeithing | 6 h 56 min |
| St Andrews | KY16 | Cupar | 6 h 52 min |
Heat pump servicing questions
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.