A heat pump service is an annual inspection and maintenance visit that checks the outdoor unit, the heating water circuit, the controls and the hot water cylinder are working safely and efficiently. Heat pumps have no burner or flue to inspect, but they rely on clean water flow, correct pressures and well-set controls, all of which can drift over a year.
If a heat pump in Stirling, Falkirk and Clackmannanshire has not been serviced for a while, the first visit includes a full check of settings and pressures. We service heat pumps in Stirling, Falkirk and Clackmannanshire whoever installed them, including monobloc and split systems. Heat pumps in Stirling, Falkirk and Clackmannanshire that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
Who it suits
- Heat pumps installed by another company that need a new servicing arrangement
- Landlords who need dated service records for each property
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps a year or more past installation
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in Stirling, Falkirk and Clackmannanshire, apply and receive the written offer before the installation date is fixed.
Heat pump servicing prices in Stirling, Falkirk and Clackmannanshire
Guide prices for Stirling, Falkirk and Clackmannanshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Stirling, Falkirk and Clackmannanshire
We cover 9 towns in Stirling, Falkirk and Clackmannanshire for heat pump servicing. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Stirling | FK9 | Bridge of Allan | 6 h 55 min |
| Falkirk | FK1 | Larbert | 6 h 57 min |
| Alloa | FK10 | Stirling | 6 h 55 min |
| Grangemouth | FK3 | Falkirk | 6 h 57 min |
| Bo'ness | EH51 | Grangemouth | 6 h 56 min |
| Bridge of Allan | FK9 | Stirling | 6 h 55 min |
| Callander | FK17 | Dunblane | 6 h 53 min |
| Dunblane | FK15 | Bridge of Allan | 6 h 54 min |
| Larbert | FK5 | Falkirk | 6 h 56 min |
Heat pump servicing questions
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.