- Area
- Surrey
- Postcode district
- GU7
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Godalming
Whoever installed your heat pump, aftercare can be arranged in Godalming. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Godalming that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Homes in Godalming and across Surrey can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Unvented cylinder safety checks and legionella cycle check
- Expansion vessel, pressure relief and water quality checks
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Controls and error log check, with settings adjusted where needed
- A dated service record for your warranty and property files
If a heat pump in Godalming has not been serviced for a while, the first visit includes a full check of settings and pressures.
Grants and rules for heat pumps in England
Homes in Godalming can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
What to budget for heat pump servicing in Godalming
These are guide prices including VAT. The rate for your visit in Godalming is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£270 |
| Fault-finding visit (first hour) | £100–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Godalming and what they mean
On the shortest day Godalming gets about 7 hours 53 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
Booking a visit in Godalming
- Book a service and tell us roughly how old the system is.
- An engineer visits your Godalming home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Godalming: questions
What should I check before booking a visit in Godalming?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How often should a heat pump in Godalming be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Can you work on a heat pump in Godalming that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Godalming, whoever fitted them. Tell us the make and model when you get in touch.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.