- Area
- Surrey
- Postcode district
- GU27
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Before you book: heat pump servicing in Haslemere
A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.
Homes in Haslemere and across Surrey can book servicing at a time of year that suits them, ideally before winter. Heat pumps in Haslemere that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Landlords who need dated service records for each property
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- A dated service record for your warranty and property files
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Controls and error log check, with settings adjusted where needed
- Magnetic filter and strainer clean, with system pressure topped up
- Unvented cylinder safety checks and legionella cycle check
Service visits in Haslemere include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Haslemere quote.
Heat pump servicing costs around Haslemere
Guide prices for Surrey, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£270 |
| Fault-finding visit (first hour) | £100–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Haslemere?
Haslemere sees roughly 7 hours 54 minutes of daylight in late December against 16 hours 34 minutes in June. Milder southern winters suit heat pumps well, though the system is still sized for a cold snap rather than an average day.
How a visit works in Haslemere
- Book a service and tell us roughly how old the system is.
- An engineer visits your Haslemere home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Haslemere: questions
Do you also cover Godalming?
Yes. We arrange heat pump servicing and repairs in Godalming, which is about 8 miles north-east of Haslemere, and across Surrey.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
What should I check before booking a visit in Haslemere?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.