- Area
- Surrey
- Postcode district
- RH8
- Nation
- England
- Guide price
- From £130 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Oxted homes
Whoever installed your heat pump, aftercare can be arranged in Oxted. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Oxted that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Landlords in Oxted can arrange servicing for several properties, with a dated record for each.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps installed by another company that need a new servicing arrangement
- Homes where running costs have crept up or rooms feel cooler than before
- Systems where the manufacturer's warranty requires annual servicing
What's included
- A dated service record for your warranty and property files
- Glycol or antifreeze protection test where fitted
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Magnetic filter and strainer clean, with system pressure topped up
- Expansion vessel, pressure relief and water quality checks
Service visits in Oxted include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in England
Homes in Oxted can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Heat pump servicing prices in Oxted
Guide prices for Surrey, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£270 |
| Fault-finding visit (first hour) | £100–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
How long is the heating season in Oxted?
On the shortest day Oxted gets about 7 hours 52 minutes of daylight, and the winter sun reaches only around 15° above the horizon at noon. Winters this far south are milder than in most of the UK, which helps a heat pump run at low flow temperatures for much of the season.
How a visit works in Oxted
- Book a service and tell us roughly how old the system is.
- An engineer visits your Oxted home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Oxted: questions
Can you work on a heat pump in Oxted that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Oxted, whoever fitted them. Tell us the make and model when you get in touch.
Do you also cover Westerham?
Yes. We arrange heat pump servicing and repairs in Westerham, which is about 3 miles east of Oxted, and across Surrey.
What should I check before booking a visit in Oxted?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.

