- Area
- West Midlands
- Postcode district
- DY8
- Nation
- England
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
What to know about heat pump servicing in Stourbridge
Aftercare matters as much as installation. For a heat pump in Stourbridge the visit checks the outdoor unit, the water circuit and the controls, and the engineer explains any settings that would help the system run more efficiently.
We service heat pumps in Stourbridge whoever installed them, including monobloc and split systems. Homes in Stourbridge and across the West Midlands can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Magnetic filter and strainer clean, with system pressure topped up
- A dated service record for your warranty and property files
If a heat pump in Stourbridge has not been serviced for a while, the first visit includes a full check of settings and pressures.
Grants and rules for heat pumps in England
Homes in Stourbridge can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Guide prices for heat pump servicing in Stourbridge
Guide prices for the West Midlands, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Stourbridge
On the shortest day Stourbridge gets about 7 hours 40 minutes of daylight, with the noon sun around 14° up. The heating season runs from autumn into spring, so a heat pump that is sized correctly and set up with weather compensation does most of its work in steady, cool conditions.
Booking a visit in Stourbridge
- Book a service and tell us roughly how old the system is.
- An engineer visits your Stourbridge home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Stourbridge: questions
How often should a heat pump in Stourbridge be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
How much does a visit cost in Stourbridge?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
What should I check before booking a visit in Stourbridge?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.

