- Area
- Northumberland
- Postcode district
- NE46
- Nation
- England
- Guide price
- From £9,400 inc VAT
- Survey
- Free for installation enquiries
Before you book: air source heat pump installation in Hexham
In Hexham, as anywhere in the UK, the heat pumps that perform well are the ones designed around low flow temperatures and sized from a proper heat loss calculation.
For older properties in Hexham, the heat loss calculation looks closely at solid walls, single glazing and draughts before any unit is sized. Many homes in Hexham have a side passage or rear garden with room for an outdoor unit, and the survey checks airflow and distance from neighbouring windows.
We survey your home, design a heat pump system around its real heat loss, and manage the installation from the first visit to the MCS certificate.
- Households with room for a hot water cylinder
- Homes replacing a gas, oil, LPG or electric heating system
- Houses with reasonable insulation, or a plan to improve it
What's included
- Free home survey and room-by-room heat loss calculation
- System design, unit sizing and a written quote
- Radiator and pipework changes where the design needs them
- Boiler Upgrade Scheme application in England and Wales where eligible
- MCS registration and certificate, plus network operator notification
In Hexham, cylinder space is planned with you, often in an airing cupboard, utility room or garage.
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your Hexham quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Air source heat pump installation costs around Hexham
These are guide prices for Northumberland, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,400–£12,400 | £1,900–£4,900 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,400–£13,350 | £2,900–£5,850 |
| 3 bedroom semi or small detached | 6–9 kW | £11,900–£15,350 | £4,400–£7,850 |
| 4 bedroom detached | 8–12 kW | £13,850–£17,800 | £6,350–£10,300 |
| 5+ bedroom or larger older house | 11–16 kW | £16,350–£22,300 | £8,850–£14,800 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Designing for Hexham's winters
On the shortest day Hexham gets only about 7 hours 10 minutes of daylight and the noon sun sits around 12° above the horizon. Northern winters tend to be longer, so a well-designed, efficient system matters more here because it runs for more of the year.
How installation works in Hexham
- Start online with a guide price or call us.
- A home survey in Hexham gives us the room-by-room heat loss.
- Your written quote sets out the design, the price and the grant position where you live.
- Installation is booked for dates that suit you; most homes take 2–4 days on site.
- After commissioning you get a handover of the controls and settings, plus the certificates.
Air source heat pump installation in Hexham: questions
How long does installation take in Hexham?
Most installations take 2–4 days on site. Jobs with several radiator changes or new pipework take longer, and your quote for a Hexham home states the expected time.
What size heat pump does a Hexham home need?
It depends on the heat loss, not the postcode. As a rough guide, a 3 bedroom semi often needs 6–9 kW, but the room-by-room survey sets the actual size for your Hexham home.
Do I need new radiators for a heat pump in Hexham?
Often some, not all. Heat pumps run best at lower water temperatures, so rooms with small radiators may need larger ones. The survey of your Hexham home gives a room-by-room list.
How long does an air source heat pump installation take?
A typical home installation takes 2–4 days on site. It takes longer if several radiators are being replaced, pipework is being upgraded or the cylinder is going in a new location. Your quote sets out the expected programme, including when you will be without heating and hot water. Timings are typical rather than fixed, because older homes sometimes reveal surprises once floorboards are lifted.
Can I cancel after accepting the quote?
Nothing is ordered until you accept the written quote. Where the contract is agreed away from our premises, for example at your kitchen table, you can cancel within 14 days under the Consumer Contracts Regulations 2013. If you ask us to start sooner and then cancel, you pay only for work done up to that point.

