We cover 14 towns and cities in Aberdeenshire and Moray, including Aberdeen, Elgin, Peterhead and Banchory. Every installation is designed from a room-by-room heat loss calculation, so the heat pump, radiators and cylinder are sized for the house rather than guessed.
Towns we cover in Aberdeenshire and Moray
Heat pump services in Aberdeenshire and Moray
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Aberdeenshire and Moray can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
There is no VAT on installing a heat pump anywhere in the UK, Scotland included, until 31 March 2027. Scottish permitted development rules and building standards apply, and the surveyor checks the unit position and any listed or conservation-area constraints.
Guide prices in Aberdeenshire and Moray
| Home | Typical size | Installed guide price |
|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,800–£12,900 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,800–£13,900 |
| 3 bedroom semi or small detached | 6–9 kW | £12,350–£15,950 |
| 4 bedroom detached | 8–12 kW | £14,400–£18,550 |
| 5+ bedroom or larger older house | 11–16 kW | £17,000–£23,200 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning. In Scotland, Home Energy Scotland grants of up to £7,500 and interest-free loans may reduce the cost.
Questions
What is included in the guide price for a heat pump system?
Our full-system guide price covers the outdoor heat pump unit, a hot water cylinder, controls, commissioning and typical minor pipework. Extras are priced separately only when your home needs them: a replacement radiator sized for a heat pump is a guide price of £250–£450 each, and a pipework upgrade is typically £1,500–£3,500. All are guide prices, installed and including VAT. Your written quote lists exactly what is included before you decide.
How long does an air source heat pump last?
An air source heat pump typically lasts 15–20 years, depending on the model, how it is used and how well it is maintained. Annual servicing helps it run efficiently and is often a condition of the manufacturer warranty. Parts such as pumps, sensors and fans can be replaced during its life. When an outdoor unit reaches the end of its life, a like-for-like replacement is a guide price of £6,000–£9,500, installed and including VAT.
How do heat pump repairs work, and what do they cost?
Heat pump repairs start with a fault-finding visit, charged at a rate agreed before we attend; as a guide price, the first hour is £90–£180, including VAT. The engineer diagnoses the fault and gives you a price for the repair before any further work. Typical repairs, from sensors and valves to fans, pumps and control boards, have a guide price range of £90–£1,100, including VAT, depending on the part. See heat pump repairs.
What happens at the home survey?
The home survey is a visit to measure your home room by room and calculate its heat loss, which sets the size of heat pump and radiators you need. We also look at your existing radiators and pipework, where the cylinder and outdoor unit can go, your electricity supply and the position of neighbouring homes for the noise check. Afterwards you receive a written quote with the system design and price. See heat loss surveys.