We cover 24 towns and cities in Kent, including Broadstairs, Maidstone, Gillingham and Royal Tunbridge Wells. Every installation is designed from a room-by-room heat loss calculation, so the heat pump, radiators and cylinder are sized for the house rather than guessed.
Towns we cover in Kent
Heat pump services in Kent
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Guide prices in Kent
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,800–£12,900 | £2,300–£5,400 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,800–£13,900 | £3,300–£6,400 |
| 3 bedroom semi or small detached | 6–9 kW | £12,350–£15,950 | £4,850–£8,450 |
| 4 bedroom detached | 8–12 kW | £14,400–£18,550 | £6,900–£11,050 |
| 5+ bedroom or larger older house | 11–16 kW | £17,000–£23,200 | £9,500–£15,700 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Questions
Do I need planning permission for a heat pump in England?
In England, an air source heat pump on a house usually does not need planning permission, because it counts as permitted development if it meets set conditions. Since 29 May 2025, permitted development allows up to two air source heat pumps on a house, each outdoor unit up to 1.5 m³, and the old rule requiring permission within 1 m of a boundary has been removed. The installation must still meet the MCS planning standards, including the noise assessment. Flats, listed buildings and some positions may need permission, which we check at survey.
What are my cancellation rights?
If you agree a contract away from our premises, such as at your home, you can cancel within 14 days under the Consumer Contracts Regulations 2013; if you ask us to start sooner and then cancel, you pay only for work done up to that point. Your rights under the Consumer Rights Act 2015 also apply, so work must be carried out with reasonable care and skill. Systems are designed and specified for your home, and nothing is ordered until you accept the written quote.
Which electricity tariff suits a heat pump?
A heat pump tariff or time-of-use tariff can lower running costs by charging less for electricity at certain times or for heat pump use. Some suppliers offer them, and the right one depends on when your heating and hot water run and whether you have a smart meter, battery or solar panels. Smart controls can heat the cylinder during cheaper periods. We explain the options at handover without recommending a particular supplier.
Does my electricity network operator need to know about a heat pump?
Your installer notifies the electricity network operator about your heat pump where this is required, so you do not need to arrange it yourself. The network operator runs the cables and substations that supply your home, and the notification lets it confirm the local supply can handle the added load. We check your incoming supply and main fuse at survey and explain anything that affects the installation before work starts.