For installation enquiries the survey is free, and the results go straight into your written quote. If you want the calculation on its own, for example to plan building work or to compare quotes, a stand-alone heat loss survey and report has a guide price of £150–£400, including VAT.
A surveyor visits your home to measure each room, window and wall before any heat pump is sized. Design outdoor temperatures for Clwyd and the wider Clwyd come from local cold-weather data, not a national average. Houses in Clwyd built in different eras can need very different heat pump sizes, which is why each is calculated room by room.
Who it suits
- Homes with an existing heat pump that seems undersized or expensive to run
- Self-builders and architects who need emitter and system sizes early
- Anyone getting a heat pump quote, as the first step
- Homeowners planning insulation or building work who want to know the effect on heat demand
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Wales has its own permitted development rules for air source heat pumps, so we check what applies to your property, including listed building and conservation-area constraints, at the survey.
Heat loss survey prices in Clwyd
Here are typical prices for heat loss surveys in Clwyd, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Towns we cover in Clwyd
We cover 16 towns in Clwyd for heat loss surveys. Each links to local guide prices and the grant position for Wales.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Wrexham | LL13 | Rhosllannerchrugog | 7 h 33 min |
| Buckley | CH7 | Mold | 7 h 32 min |
| Deeside | CH5 | Connah's Quay | 7 h 31 min |
| Colwyn Bay | LL29 | Conwy | 7 h 30 min |
| Flint | CH6 | Connah's Quay | 7 h 31 min |
| Rhyl | LL18 | Prestatyn | 7 h 30 min |
| Rhosllannerchrugog | LL14 | Wrexham | 7 h 33 min |
| Prestatyn | LL19 | Rhyl | 7 h 30 min |
| Llandudno | LL30 | Conwy | 7 h 30 min |
| Abergele | LL22 | Rhyl | 7 h 30 min |
| Connah's Quay | CH5 | Deeside | 7 h 31 min |
| Conwy | LL31 | Llandudno | 7 h 30 min |
| Denbigh | LL16 | Ruthin | 7 h 32 min |
| Llangollen | LL20 | Rhosllannerchrugog | 7 h 34 min |
| Mold | CH7 | Buckley | 7 h 32 min |
| Ruthin | LL15 | Denbigh | 7 h 32 min |
Heat loss surveys questions
Why can't you size the heat pump from my boiler?
Boilers are often much larger than a home's real heat loss, because they are sized for fast hot water and quick warm-ups. Matching a heat pump to the boiler's output usually means an oversized unit that costs more and switches on and off too often. A room-by-room calculation finds the actual heat demand, which is what the heat pump needs to meet.
Is the heat loss survey free?
Yes, for installation enquiries the home survey and heat loss calculation are free, and the results form the basis of your written quote. If you only want the calculation and report, for example for building plans or comparing quotes, a stand-alone heat loss survey has a guide price of £150–£400, including VAT. We confirm which applies when you book.
Can I use the heat loss report to get other quotes?
Yes. A stand-alone heat loss report is yours to use, including sharing it with other installers so their quotes are based on the same figures. Comparing quotes like for like makes it easier to see differences in equipment, radiator upgrades and workmanship terms. The report states the assumptions used wherever construction could not be confirmed.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.