Getting the size right matters. An undersized heat pump struggles in cold weather, while an oversized one costs more to buy and can switch on and off frequently, which wastes energy and wears components. Sizing from a rule of thumb, or simply matching the old boiler's output, is a common cause of poorly performing systems. A measured, room-by-room design avoids both problems and shows the reasoning behind every figure.
Homeowners in Glasgow and Dunbartonshire thinking about insulation work can use the survey to see how it would change their heat pump size. Houses in Glasgow and Dunbartonshire built in different eras can need very different heat pump sizes, which is why each is calculated room by room. The survey in Glasgow and Dunbartonshire includes a check of where the outdoor unit could sit and how its sound would reach neighbours.
Who it suits
- Landlords comparing properties before deciding where to switch first
- Homeowners planning insulation or building work who want to know the effect on heat demand
- Anyone getting a heat pump quote, as the first step
- Self-builders and architects who need emitter and system sizes early
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Glasgow and Dunbartonshire can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
There is no VAT on installing a heat pump anywhere in the UK, Scotland included, until 31 March 2027. Scottish permitted development rules and building standards apply, and the surveyor checks the unit position and any listed or conservation-area constraints.
Heat loss survey prices in Glasgow and Dunbartonshire
Here are typical prices for heat loss surveys in Glasgow and Dunbartonshire, installed and including VAT. Use the guide price tool for a figure based on your home, then a survey confirms it in writing.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Towns we cover in Glasgow and Dunbartonshire
We cover 8 towns in Glasgow and Dunbartonshire for heat loss surveys. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Glasgow | G2 | Bishopbriggs | 6 h 59 min |
| Bearsden | G61 | Milngavie | 6 h 58 min |
| Clydebank | G81 | Bearsden | 6 h 58 min |
| Bishopbriggs | G64 | Glasgow | 6 h 58 min |
| Dumbarton | G82 | Alexandria | 6 h 57 min |
| Kirkintilloch | G66 | Bishopbriggs | 6 h 58 min |
| Alexandria | G83 | Dumbarton | 6 h 57 min |
| Milngavie | G62 | Bearsden | 6 h 58 min |
Heat loss surveys questions
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.
Why can't you size the heat pump from my boiler?
Boilers are often much larger than a home's real heat loss, because they are sized for fast hot water and quick warm-ups. Matching a heat pump to the boiler's output usually means an oversized unit that costs more and switches on and off too often. A room-by-room calculation finds the actual heat demand, which is what the heat pump needs to meet.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.
What is a design flow temperature?
The design flow temperature is the temperature of the water sent to your radiators or underfloor heating on the coldest design day. Heat pumps are more efficient at lower flow temperatures, typically around 35–50°C. Choosing it is a balance: a lower figure improves efficiency but can mean larger radiators in some rooms, so the design shows both.