Getting the size right matters. An undersized heat pump struggles in cold weather, while an oversized one costs more to buy and can switch on and off frequently, which wastes energy and wears components. Sizing from a rule of thumb, or simply matching the old boiler's output, is a common cause of poorly performing systems. A measured, room-by-room design avoids both problems and shows the reasoning behind every figure.
Homeowners in Wiltshire thinking about insulation work can use the survey to see how it would change their heat pump size. A surveyor visits your home to measure each room, window and wall before any heat pump is sized. The survey in Wiltshire includes a check of where the outdoor unit could sit and how its sound would reach neighbours.
Who it suits
- Landlords comparing properties before deciding where to switch first
- Homeowners planning insulation or building work who want to know the effect on heat demand
- Anyone getting a heat pump quote, as the first step
- Homes with an existing heat pump that seems undersized or expensive to run
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
There is no VAT on installing a heat pump anywhere in the UK until 31 March 2027. In England most houses can have an air source heat pump under permitted development, provided the unit meets the MCS noise and siting standards; the old 1 m boundary limit was removed on 29 May 2025. We flag listed buildings, flats and sensitive conservation-area positions at survey.
Heat loss survey prices in Wiltshire
The ranges below are typical installed prices for homes in Wiltshire, including VAT. A survey sets the exact figure, because two similar-looking houses in Wiltshire can need quite different radiators and pipework.
| Survey | Guide price |
|---|---|
| Home survey and heat loss calculation with an installation quote | Free |
| Stand-alone heat loss survey and report | £150–£400 |
Inc VAT. A stand-alone report is for homeowners who want the design without an installation quote.
Towns we cover in Wiltshire
We cover 12 towns in Wiltshire for heat loss surveys. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Swindon | SN1 | Marlborough | 7 h 49 min |
| Salisbury | SP1 | Amesbury | 7 h 54 min |
| Trowbridge | BA14 | Bradford-on-Avon | 7 h 51 min |
| Chippenham | SN15 | Corsham | 7 h 50 min |
| Melksham | SN12 | Corsham | 7 h 51 min |
| Warminster | BA12 | Trowbridge | 7 h 53 min |
| Calne | SN11 | Chippenham | 7 h 50 min |
| Devizes | SN10 | Calne | 7 h 51 min |
| Amesbury | SP4 | Salisbury | 7 h 53 min |
| Bradford-on-Avon | BA15 | Trowbridge | 7 h 51 min |
| Corsham | SN13 | Chippenham | 7 h 50 min |
| Marlborough | SN8 | Swindon | 7 h 50 min |
Heat loss surveys questions
Is the heat loss survey free?
Yes, for installation enquiries the home survey and heat loss calculation are free, and the results form the basis of your written quote. If you only want the calculation and report, for example for building plans or comparing quotes, a stand-alone heat loss survey has a guide price of £150–£400, including VAT. We confirm which applies when you book.
Can I use the heat loss report to get other quotes?
Yes. A stand-alone heat loss report is yours to use, including sharing it with other installers so their quotes are based on the same figures. Comparing quotes like for like makes it easier to see differences in equipment, radiator upgrades and workmanship terms. The report states the assumptions used wherever construction could not be confirmed.
Will the survey check noise from the outdoor unit?
Yes. The surveyor identifies possible positions for the outdoor unit and carries out the MCS noise assessment, which estimates the sound level at the nearest neighbouring window from the unit's sound power level, distance and any barriers. In England, meeting the MCS planning standards is one of the conditions for permitted development. Wales, Scotland and Northern Ireland have their own rules, which we check.
How long does a heat loss survey take?
A typical survey takes 1–3 hours on site, depending on the size and complexity of the home. Larger or older houses with mixed construction, extensions or many rooms take longer. The calculations and design are completed afterwards, and the results are included in your quote or stand-alone report.