A heat pump hot water cylinder is an insulated tank that stores hot water heated by the heat pump, with a much larger internal coil than a cylinder designed for a boiler. Heat pumps heat water to a lower temperature than boilers, typically around 45–55°C, so a bigger coil is needed to pass heat into the stored water quickly. A standard boiler cylinder would heat slowly and make the heat pump work harder than it should.
In terraced homes around Shropshire and across Shropshire, slimline cylinders can fit spaces a standard model cannot. Older houses in Shropshire with loft tanks can usually have them removed when an unvented cylinder is fitted. We check mains water pressure and flow at each Shropshire property before choosing a cylinder.
Who it suits
- Homes with solar PV that want to store daytime electricity as hot water
- Homes replacing a combi boiler that need space found for a cylinder
- Every air-to-water heat pump installation, whatever the existing boiler
- Larger families or homes with two or more bathrooms
Grants and rules for heat pumps in England
Homes in Shropshire can use the Boiler Upgrade Scheme, which takes £7,500 off the cost of an air source heat pump when it replaces fossil-fuel or electric heating. Replacing oil or LPG heating qualifies for £9,000 for installations from 21 July 2026 to 31 March 2027, and air-to-air systems for £2,500. The MCS-certified installer named in your quote applies for the grant and deducts it from the price.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Heat pump hot water cylinders prices in Shropshire
These are guide prices for Shropshire, installed and including VAT. Your final price is fixed in a written quote after the survey and depends on the heat loss of the house, the radiators that need changing and where the unit goes.
| Work | Guide price |
|---|---|
| Heat pump hot water cylinder (supplied and fitted) | £1,200–£2,200 |
Supplied and fitted, inc VAT. Included in every full system price.
Towns we cover in Shropshire
We cover 7 towns in Shropshire for heat pump hot water cylinders. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Telford | TF4 | Bridgnorth | 7 h 37 min |
| Shrewsbury | SY1 | Church Stretton | 7 h 37 min |
| Oswestry | SY11 | Shrewsbury | 7 h 35 min |
| Bridgnorth | WV15 | Telford | 7 h 39 min |
| Church Stretton | SY6 | Ludlow | 7 h 39 min |
| Ludlow | SY8 | Tenbury Wells | 7 h 40 min |
| Market Drayton | TF9 | Nantwich | 7 h 35 min |
Heat pump hot water cylinders questions
Can I keep my existing hot water cylinder with a heat pump?
Usually not. Cylinders designed for boilers have a small coil that cannot transfer heat quickly at heat pump temperatures, so the water would reheat slowly and efficiency would suffer. A heat pump cylinder has a much larger coil. The new cylinder can often go in the same cupboard, though, if there is enough height and floor space.
I have a combi boiler. Where will the cylinder go?
Moving from a combi to a heat pump means finding space for a cylinder, usually somewhere around 600 mm square and up to about 2 m tall. Common choices are a bedroom or landing cupboard, a utility room, under the stairs or an integral garage. The surveyor looks at your layout and suggests options, including slimline models where space is tight.
Will I run out of hot water with a heat pump?
Not if the cylinder is sized to how your household uses hot water. Unlike a combi, hot water is stored, so very heavy use, such as several long showers back to back, can use up the stored volume before it reheats. Sizing for your busiest period, and timing reheats sensibly, avoids this for most homes.
Does a heat pump cylinder need servicing?
Yes. An unvented cylinder's safety devices should be checked every year, including the relief valves, the expansion vessel charge and the discharge pipework. This is normally done as part of the annual heat pump service, and it is often a condition of the cylinder manufacturer's warranty. Keep the cylinder paperwork with your heat pump handover documents.

