We cover 7 towns and cities in Shropshire, including Telford, Shrewsbury, Oswestry and Bridgnorth. Every installation is designed from a room-by-room heat loss calculation, so the heat pump, radiators and cylinder are sized for the house rather than guessed.
Towns we cover in Shropshire
Heat pump services in Shropshire
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Since 29 May 2025, permitted development in England allows up to two air source heat pumps on a house, each up to 1.5 m³, with no blanket 1 m boundary rule — the installation must still meet the MCS planning standards, including the noise check. Listed buildings, flats and some conservation-area positions need extra consent, which we check at survey.
Guide prices in Shropshire
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Questions
Are air source heat pumps noisy?
Air source heat pumps make some noise, mainly a low hum from the fan and compressor, but they are designed to run quietly. How noticeable it is depends on the model, how hard the unit is working and where it is sited. That is why siting matters and why the installation is checked with the MCS noise assessment for neighbouring homes. You may hear a little more for a few minutes during a defrost cycle in cold weather.
Is there a heat pump grant in Northern Ireland?
There is no dedicated heat pump grant for homeowners in Northern Ireland at present. Heat pumps have sometimes been funded through the Northern Ireland Sustainable Energy Programme, so it is worth checking what is open when you enquire. The Boiler Upgrade Scheme covers England and Wales only, and Home Energy Scotland funding is for Scotland. Your written quote for a Northern Ireland home shows the price with no grant deducted unless funding has been confirmed.
How long does a heat pump installation take?
A typical home installation takes 2–4 days on site, longer if radiators or pipework are being changed. The work usually runs in stages: the outdoor unit and pipe runs, then the cylinder and indoor connections, then filling, commissioning and showing you the controls. Your heating and hot water are off for part of the work, and we agree the plan with you beforehand. Timings are typical rather than fixed. See how it works.
What should I check if my heat pump stops working?
If your heat pump stops working, a few simple checks can rule out common causes before you call for a repair. Make sure the controls are on and set correctly, the power supply and outdoor isolator switch are on, and the pressure gauge is in its normal range. Note any error code on the controller and check the outdoor unit is clear of snow, leaves or debris. Do not open the casing. If the problem continues, contact us.