- Area
- Perth and Kinross
- Postcode district
- PH16
- Nation
- Scotland
- Guide price
- From £90 inc VAT
- Visit
- Rate agreed in advance
Heat pump repairs for Pitlochry homes
Whoever installed your heat pump, aftercare can be arranged in Pitlochry. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Across Pitlochry and Perth and Kinross, refrigerant repairs on split systems are carried out by an F-gas certified engineer. For repeated faults in Pitlochry, the engineer looks at the system design as well as the failed part.
When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.
- Systems losing pressure or needing frequent topping up
- Heat pumps installed by another company that need a second opinion
- Heat pumps showing an error code or fault light
What's included
- System refill, venting and recommissioning after the repair
- Testing of sensors, pumps, valves, pressures and electrics
- Fault-finding visit at a rate agreed before attending
- Supply and fitting of replacement parts
- Refrigerant repairs by an F-gas certified engineer where needed
We repair heat pumps in Pitlochry whoever installed them, including older monobloc and split systems.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Pitlochry home, apply and receive the written offer before the installation date is fixed.
Guide prices for heat pump repairs in Pitlochry
These are guide prices including VAT. The rate for your visit in Pitlochry is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Repair | Guide price |
|---|---|
| Fault-finding visit and diagnosis | £90–£180 |
| Sensor or thermistor replacement | £120–£280 |
| Expansion vessel or pressure relief valve | £150–£350 |
| Circulating pump replacement | £250–£480 |
| Fan motor replacement | £300–£660 |
| Refrigerant leak repair and re-gas (split systems) | £350–£960 |
| Main control board (PCB) replacement | £450–£1,100 |
Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.
Winter daylight and heating in Pitlochry
On the shortest day Pitlochry gets only about 6 hours 47 minutes of daylight, with the sun around 10° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
What happens when you book in Pitlochry?
- Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
- We confirm the fault-finding rate and arrange a visit in Pitlochry.
- The engineer diagnoses the fault and gives you a written price for the repair.
- Parts are ordered once you agree, and the repair is completed and tested.
Heat pump repairs in Pitlochry: questions
Do you also cover Aberfeldy?
Yes. We arrange heat pump servicing and repairs in Aberfeldy, which is about 8 miles south-west of Pitlochry, and across Perth and Kinross.
What should I check before booking a visit in Pitlochry?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
How often should a heat pump in Pitlochry be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
Why is my heat pump showing an error code?
An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.
Is ice on my heat pump a fault?
Some frost on the outdoor unit in cold, damp weather is normal, and the unit clears it with regular defrost cycles, often releasing a little vapour. It becomes a fault when thick ice builds up and does not clear, or when ice blocks the fan. That can point to poor airflow, a failed sensor, drainage problems or low refrigerant, and needs checking.

