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Heat pump repairs
Scottish Borders · TD8

Heat pump repairs in Jedburgh

Fault-finding and repairs for heat pumps in Jedburgh: diagnosis first, then a written price for the repair before any parts are ordered.

Area
Scottish Borders
Postcode district
TD8
Nation
Scotland
Guide price
From £90 inc VAT
Visit
Rate agreed in advance

Heat pump repairs for Jedburgh homes

A heat pump that is serviced and set up properly keeps running efficiently for many years. Many heat pump faults trace back to settings, low pressure or a worn part rather than the heat pump itself, and those can usually be put right.

Outdoor units in exposed spots around Jedburgh can ice more heavily, so siting is checked as part of any icing fault. Repairs in Jedburgh that need a part ordered are explained and priced before the engineer leaves.

When a heat pump shows an error, loses pressure or stops heating, an engineer diagnoses the cause and explains the repair and its cost before fixing it.

  • Heat pumps installed by another company that need a second opinion
  • Systems losing pressure or needing frequent topping up
  • Outdoor units that have become noisy, iced up or keep switching on and off

What's included

  • Refrigerant repairs by an F-gas certified engineer where needed
  • Reading of error history and operating data
  • Fault-finding visit at a rate agreed before attending
  • System refill, venting and recommissioning after the repair
  • Supply and fitting of replacement parts

We repair heat pumps in Jedburgh whoever installed them, including older monobloc and split systems.

Grants and rules for heat pumps in Scotland

Scotland

The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Jedburgh can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.

Heat pump repairs prices in Jedburgh

These are guide prices including VAT. The rate for your visit in Jedburgh is confirmed before we book it, and any repair is priced in writing before parts are ordered.

Heat pump repairs prices in Jedburgh
RepairGuide price
Fault-finding visit and diagnosis£90–£180
Sensor or thermistor replacement£120–£290
Expansion vessel or pressure relief valve£150–£360
Circulating pump replacement£260–£490
Fan motor replacement£310–£660
Refrigerant leak repair and re-gas (split systems)£360–£970
Main control board (PCB) replacement£460–£1,100

Inc VAT. The fault-finding rate is agreed before we attend; repairs are priced in writing before parts are ordered.

Winter daylight and heating in Jedburgh

7 h 04 minDaylight on the shortest day
17 h 29 minDaylight on the longest day
11°Noon sun height in December
55.48°NLatitude of Jedburgh

Jedburgh has about 7 hours 04 minutes of daylight at midwinter against 17 hours 29 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.

Booking a visit in Jedburgh

  1. Tell us the make if you know it, the error code or symptoms, and send photos of the unit and controller.
  2. We confirm the fault-finding rate and arrange a visit in Jedburgh.
  3. The engineer diagnoses the fault and gives you a written price for the repair.
  4. Parts are ordered once you agree, and the repair is completed and tested.

Heat pump repairs in Jedburgh: questions

Can you work on a heat pump in Jedburgh that someone else installed?

Yes. We arrange servicing and repairs for most air source heat pumps in Jedburgh, whoever fitted them. Tell us the make and model when you get in touch.

How often should a heat pump in Jedburgh be serviced?

Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.

Do you also cover Kelso?

Yes. We arrange heat pump servicing and repairs in Kelso, which is about 9 miles north-east of Jedburgh, and across the Scottish Borders.

Why is my heat pump showing an error code?

An error code is the heat pump's way of reporting a problem it has detected, such as low water flow, a sensor reading out of range or a communication fault between units. Note the code and check the manual, as some codes clear after a simple reset or pressure top-up. If it returns, an engineer can trace the underlying cause.

How much does a heat pump repair cost?

Heat pump repairs have a typical range of £90–£1,100, including VAT, depending on the part and labour involved. Sensor replacements sit at the lower end, while control boards and refrigerant repairs on split systems sit higher. Every repair starts with a fault-finding visit, with a guide price of £90–£180 for the first hour, and the repair is priced before work goes ahead.

Ready to price your heat pump?

Use the guide price tool, or book a free home survey and fixed written quote.

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