- Area
- Scottish Borders
- Postcode district
- TD8
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Jedburgh homes
Whoever installed your heat pump, aftercare can be arranged in Jedburgh. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Homes in Jedburgh and across the Scottish Borders can book servicing at a time of year that suits them, ideally before winter. We service heat pumps in Jedburgh whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps a year or more past installation
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- Expansion vessel, pressure relief and water quality checks
- Magnetic filter and strainer clean, with system pressure topped up
- Controls and error log check, with settings adjusted where needed
- Cleaning of the outdoor unit coil, fan area and condensate drain
- A dated service record for your warranty and property files
Landlords in Jedburgh can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Jedburgh can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing prices in Jedburgh
Guide prices for the Scottish Borders, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Designing for Jedburgh's winters
Jedburgh has about 7 hours 04 minutes of daylight at midwinter against 17 hours 29 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
How a visit works in Jedburgh
- Book a service and tell us roughly how old the system is.
- An engineer visits your Jedburgh home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Jedburgh: questions
How much does a visit cost in Jedburgh?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
How often should a heat pump in Jedburgh be serviced?
Once a year is the usual recommendation, and many manufacturers make annual servicing a condition of the warranty. Check your warranty terms for the exact requirement.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.

