A heat pump service is an annual inspection and maintenance visit that checks the outdoor unit, the heating water circuit, the controls and the hot water cylinder are working safely and efficiently. Heat pumps have no burner or flue to inspect, but they rely on clean water flow, correct pressures and well-set controls, all of which can drift over a year.
Landlords in Berkshire can arrange servicing for several properties, with a dated record for each. Service visits in Berkshire include unvented cylinder safety checks alongside the heat pump itself. We service heat pumps in Berkshire whoever installed them, including monobloc and split systems.
Who it suits
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps a year or more past installation
- Systems where the manufacturer's warranty requires annual servicing
- Heat pumps installed by another company that need a new servicing arrangement
Grants and rules for heat pumps in England
In England the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027), and since 28 April 2026 a valid EPC is no longer needed. The grant is applied for by the MCS-certified installer and shown as a deduction on your quote.
Heat pump servicing prices in Berkshire
These are guide prices including VAT. The rate for your visit in Berkshire is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £130–£260 |
| Fault-finding visit (first hour) | £100–£190 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Berkshire
We cover 10 towns in Berkshire for heat pump servicing. Each links to local guide prices and the grant position for England.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Reading | RG1 | Lower Earley | 7 h 50 min |
| Slough | SL1 | Maidenhead | 7 h 49 min |
| Bracknell | RG12 | Crowthorne | 7 h 50 min |
| Maidenhead | SL6 | Slough | 7 h 49 min |
| Wokingham | RG40 | Crowthorne | 7 h 50 min |
| Newbury | RG14 | Thatcham | 7 h 51 min |
| Lower Earley | RG6 | Reading | 7 h 50 min |
| Crowthorne | RG45 | Sandhurst | 7 h 51 min |
| Thatcham | RG19 | Newbury | 7 h 51 min |
| Sandhurst | GU47 | Crowthorne | 7 h 51 min |
Heat pump servicing questions
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.