We service systems installed through us and systems fitted by other companies, including monobloc and split units. If your heat pump was installed by someone else, tell us the make, model and age when you book so the engineer brings the right parts and information. Refrigerant work on split systems must be done by an F-gas certified engineer.
If a heat pump in Glasgow and Dunbartonshire has not been serviced for a while, the first visit includes a full check of settings and pressures. Service visits in Glasgow and Dunbartonshire include unvented cylinder safety checks alongside the heat pump itself. We service heat pumps in Glasgow and Dunbartonshire whoever installed them, including monobloc and split systems.
Who it suits
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
- Systems where the manufacturer's warranty requires annual servicing
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a home in Glasgow and Dunbartonshire, apply and receive the written offer before the installation date is fixed.
Heat pump servicing prices in Glasgow and Dunbartonshire
Guide prices for Glasgow and Dunbartonshire, including VAT. We agree the visit rate before anyone attends, so there are no surprises on the day.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£250 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Towns we cover in Glasgow and Dunbartonshire
We cover 8 towns in Glasgow and Dunbartonshire for heat pump servicing. Each links to local guide prices and the grant position for Scotland.
| Town | Postcode district | Nearest town | Midwinter daylight |
|---|---|---|---|
| Glasgow | G2 | Bishopbriggs | 6 h 59 min |
| Bearsden | G61 | Milngavie | 6 h 58 min |
| Clydebank | G81 | Bearsden | 6 h 58 min |
| Bishopbriggs | G64 | Glasgow | 6 h 58 min |
| Dumbarton | G82 | Alexandria | 6 h 57 min |
| Kirkintilloch | G66 | Bishopbriggs | 6 h 58 min |
| Alexandria | G83 | Dumbarton | 6 h 57 min |
| Milngavie | G62 | Bearsden | 6 h 58 min |
Heat pump servicing questions
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.
How often should a heat pump be serviced?
Once a year is the usual recommendation for air source heat pumps, and many manufacturers require it as a warranty condition. An annual visit cleans filters and strainers, checks pressures and controls, and tests the unvented cylinder's safety devices. If you notice a drop in performance, unusual noises or repeated error codes between services, arrange a visit sooner.
Is servicing needed to keep my warranty valid?
Often, yes. Many manufacturer warranties require an annual service with a dated record, and some extended warranties require an approved installer. Manufacturer warranties pass to you, and the length depends on the make and model. Check your warranty documents, and keep every service record safe with your MCS certificate and handover pack.
What does a heat pump service not include?
A service covers inspection, cleaning, testing and adjustment. It does not include replacement parts, major repairs, system flushing or radiator changes, which are quoted separately if needed. If the engineer finds a fault, they explain what it is, what it would cost to fix and whether it needs doing now or can wait.