- Area
- Scottish Borders
- Postcode district
- TD1
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing for Galashiels homes
Whoever installed your heat pump, aftercare can be arranged in Galashiels. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Heat pumps in Galashiels that sit near trees or hedges often need their outdoor coil cleared of leaves at the annual service. Homes in Galashiels and across the Scottish Borders can book servicing at a time of year that suits them, ideally before winter.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Heat pumps a year or more past installation
- Landlords who need dated service records for each property
- Homes where running costs have crept up or rooms feel cooler than before
What's included
- Expansion vessel, pressure relief and water quality checks
- Unvented cylinder safety checks and legionella cycle check
- Magnetic filter and strainer clean, with system pressure topped up
- Cleaning of the outdoor unit coil, fan area and condensate drain
- Glycol or antifreeze protection test where fitted
Service visits in Galashiels include unvented cylinder safety checks alongside the heat pump itself.
Grants and rules for heat pumps in Scotland
In Scotland, heat pump funding comes through Home Energy Scotland rather than the Boiler Upgrade Scheme: a grant of up to £7,500 (up to £1,500 extra for eligible rural and island homes) and an optional interest-free loan of up to £7,500. For a Galashiels home, apply and receive the written offer before the installation date is fixed.
Heat pump servicing prices in Galashiels
These are guide prices including VAT. The rate for your visit in Galashiels is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Winter daylight and heating in Galashiels
Galashiels has about 7 hours 02 minutes of daylight at midwinter against 17 hours 31 minutes in midsummer. Heat pumps are designed to keep working well below freezing, but the design temperature for the survey is set for local conditions, not an average day.
What happens when you book in Galashiels?
- Book a service and tell us roughly how old the system is.
- An engineer visits your Galashiels home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Galashiels: questions
How much does a visit cost in Galashiels?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Do you also cover Selkirk?
Yes. We arrange heat pump servicing and repairs in Selkirk, which is about 5 miles south of Galashiels, and across the Scottish Borders.
What should I check before booking a visit in Galashiels?
Note any error code on the controller, check the system pressure gauge if you have one, and make sure the outdoor unit is clear of leaves or snow. Photos of the unit and controller help.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.
Can you service a split system?
Yes. Split systems have refrigerant pipes running between the outdoor unit and an indoor unit, and checks on that refrigerant circuit must be done by an F-gas certified engineer. We arrange the service so a suitably certified engineer attends. The water side, controls and cylinder are checked in the same visit, just as on a monobloc system.