- Area
- Scottish Borders
- Postcode district
- TD7
- Nation
- Scotland
- Guide price
- From £120 inc VAT
- Visit
- Rate agreed in advance
Heat pump servicing in Selkirk: what to expect
Whoever installed your heat pump, aftercare can be arranged in Selkirk. Tell us the make and model and roughly how old it is, and we will set out what the visit involves before you book.
Homes in Selkirk and across the Scottish Borders can book servicing at a time of year that suits them, ideally before winter. We service heat pumps in Selkirk whoever installed them, including monobloc and split systems.
An annual service keeps a heat pump running efficiently, catches small faults early and is often a condition of the manufacturer's warranty.
- Systems where the manufacturer's warranty requires annual servicing
- Homes where running costs have crept up or rooms feel cooler than before
- Heat pumps installed by another company that need a new servicing arrangement
What's included
- Magnetic filter and strainer clean, with system pressure topped up
- Unvented cylinder safety checks and legionella cycle check
- Refrigerant circuit checks on split systems by an F-gas certified engineer
- Expansion vessel, pressure relief and water quality checks
- A dated service record for your warranty and property files
Landlords in Selkirk can arrange servicing for several properties, with a dated record for each.
Grants and rules for heat pumps in Scotland
The Boiler Upgrade Scheme does not apply in Scotland. Instead, homeowners in Selkirk can apply to Home Energy Scotland for a grant of up to £7,500 towards a heat pump, with up to £1,500 more for eligible rural and island homes, plus an optional interest-free loan of up to £7,500. You need a written funding offer before any work starts.
Heat pump servicing costs around Selkirk
These are guide prices including VAT. The rate for your visit in Selkirk is confirmed before we book it, and any repair is priced in writing before parts are ordered.
| Visit | Guide price |
|---|---|
| Annual heat pump service | £120–£260 |
| Fault-finding visit (first hour) | £90–£180 |
Inc VAT. The rate for your visit is confirmed before booking.
Short winter days in Selkirk and what they mean
On the shortest day Selkirk gets only about 7 hours 03 minutes of daylight, with the sun around 11° up at noon. Long Scottish winters mean the heat pump runs for much of the year, so careful sizing, good controls and correctly sized radiators make a real difference.
How a visit works in Selkirk
- Book a service and tell us roughly how old the system is.
- An engineer visits your Selkirk home and works through the service checklist.
- You receive a written record of the service and any recommendations.
- If a repair is needed, it is priced in writing before any work goes ahead.
Heat pump servicing in Selkirk: questions
How much does a visit cost in Selkirk?
The rate for a service or fault-finding visit is agreed before anyone attends. Any repair is priced in writing before parts are ordered, so you decide before work goes ahead.
Will the engineer need access indoors as well as outside?
Usually yes. The outdoor unit, the hot water cylinder, the controls and the pipework and valves indoors are all part of the visit, so allow access to each.
Can you work on a heat pump in Selkirk that someone else installed?
Yes. We arrange servicing and repairs for most air source heat pumps in Selkirk, whoever fitted them. Tell us the make and model when you get in touch.
How much does a heat pump service cost?
An annual heat pump service has a guide price of £120–£250, including VAT. Where your price sits depends on the type of system, whether it is a split system needing refrigerant checks and whether an unvented cylinder is included. Any parts or repairs found during the service are explained and priced before any work goes ahead.
Do I need to do anything between services?
A little. Keep the area around the outdoor unit clear of leaves, snow, plants and stored items so air flows freely. Check the system pressure gauge occasionally if you have one, and note any error codes. Avoid covering the unit or building an enclosure around it without advice, as this can reduce performance.

