Our coverage in West Glamorgan runs from Swansea, Neath, Briton Ferry and Gorseinon and the villages around them. The approach is the same everywhere: survey, design, a written quote, then installation by installers working under our contract.
Towns we cover in West Glamorgan
Heat pump services in West Glamorgan
Grants and rules for heat pumps in Wales
In Wales the Boiler Upgrade Scheme gives £7,500 towards an air source heat pump (£9,000 if it replaces oil or LPG, from 21 July 2026 to 31 March 2027; £2,500 for air-to-air). The MCS-certified installer named in your quote applies to Ofgem for you, and the grant comes off your quote.
Installing heat pumps is zero-rated for VAT across the UK until 31 March 2027. Wales has its own permitted development rules for air source heat pumps, so we check what applies to your property, including listed building and conservation-area constraints, at the survey.
Guide prices in West Glamorgan
| Home | Typical size | Installed guide price | After £7,500 grant |
|---|---|---|---|
| 1–2 bedroom flat or small terrace | 4–5 kW | £9,500–£12,500 | £2,000–£5,000 |
| 2–3 bedroom terrace or semi | 5–7 kW | £10,500–£13,500 | £3,000–£6,000 |
| 3 bedroom semi or small detached | 6–9 kW | £12,000–£15,500 | £4,500–£8,000 |
| 4 bedroom detached | 8–12 kW | £14,000–£18,000 | £6,500–£10,500 |
| 5+ bedroom or larger older house | 11–16 kW | £16,500–£22,500 | £9,000–£15,000 |
Installed, inc VAT: unit, cylinder, controls, minor pipework and commissioning.
Questions
How quickly will you reply to my enquiry?
We aim to reply promptly during working hours to every enquiry. For an installation, the first step is usually a short conversation about your home, followed by arranging the free home survey. For a repair, tell us the make and model, any error code and what the system is doing, so we can agree a fault-finding rate before we attend. You can reach us through the contact page.
How do heat pump repairs work, and what do they cost?
Heat pump repairs start with a fault-finding visit, charged at a rate agreed before we attend; as a guide price, the first hour is £90–£180, including VAT. The engineer diagnoses the fault and gives you a price for the repair before any further work. Typical repairs, from sensors and valves to fans, pumps and control boards, have a guide price range of £90–£1,100, including VAT, depending on the part. See heat pump repairs.
What is included in the guide price for a heat pump system?
Our full-system guide price covers the outdoor heat pump unit, a hot water cylinder, controls, commissioning and typical minor pipework. Extras are priced separately only when your home needs them: a replacement radiator sized for a heat pump is a guide price of £250–£450 each, and a pipework upgrade is typically £1,500–£3,500. All are guide prices, installed and including VAT. Your written quote lists exactly what is included before you decide.
Do air source heat pumps work in cold weather?
Yes, air source heat pumps are designed to keep working well below freezing and can heat your home through a UK winter. The system is sized for a cold design day in your area, so it is designed to cope on the coldest days. Efficiency falls as the outside temperature drops, and the unit periodically defrosts its outdoor coil, when a little vapour is normal. See how air source heat pumps work.